Exceptional Customer Support
Exceptional customer support is at the core of Graphite Payments’ business model and a key commitment at all levels of our organization. We are dedicated to providing our clients with the best customer service and technical support available, whenever it is required.
24 Hour Support
We offer complimentary customer service and technical support that is available toll free, 24 hours a day. Customers can call 888-228-1011 for immediate assistance with any technical problems, day or night.
Online Support
In addition to our 24 hour helpline, you will also be able to receive outstanding support over the Internet. Graphite Payments support teams can be reached via email at service@graphitepayments.com and our clients can also utilize our online account management system to chat with a customer service or technical support representative online in real time.
